This guide walks through the complete payment lifecycle in LatticeStripe — from creating a customer to confirming a payment to issuing refunds. For an overview of Stripe's payment model, see the Stripe Payments documentation. For recurring billing see Subscriptions; for marketplace or platform charges see Connect.

Creating a Customer

Customers let you associate payments, subscriptions, and payment methods with a person or business. Creating a customer before charging is recommended — it enables features like saving payment methods and listing past charges.

{:ok, customer} = LatticeStripe.Customer.create(client, %{
  "email" => "alice@example.com",
  "name" => "Alice Johnson",
  "phone" => "+1-555-123-4567",
  "metadata" => %{
    "user_id" => "usr_123",
    "plan" => "pro"
  }
})

IO.puts("Created customer: #{customer.id}")
# Created customer: cus_OtVFqSomeStripeId

metadata is a hash of up to 50 key/value string pairs. Use it to link Stripe objects back to your own data model — it shows up in the Stripe Dashboard and is returned on every fetch.

Retrieving and Updating Customers

# Retrieve a customer by ID
{:ok, customer} = LatticeStripe.Customer.retrieve(client, "cus_OtVFqSomeStripeId")

# Update the customer's name and metadata
{:ok, updated} = LatticeStripe.Customer.update(client, customer.id, %{
  "name" => "Alice Smith",
  "metadata" => %{"plan" => "enterprise"}
})

Creating a PaymentIntent

A PaymentIntent represents your intent to collect payment from a customer. It tracks the lifecycle of the payment and handles retries, 3D Secure authentication, and more.

{:ok, intent} = LatticeStripe.PaymentIntent.create(client, %{
  "amount" => 4999,
  "currency" => "usd",
  "customer" => customer.id,
  "description" => "Pro plan subscription",
  "metadata" => %{"order_id" => "ord_456"}
})

IO.puts("PaymentIntent #{intent.id} — status: #{intent.status}")
# PaymentIntent pi_3OzqKZ2eZvKYlo2C1FRzQc8s — status: requires_payment_method

Amount is always in the smallest currency unit. For USD, that's cents: 4999 = $49.99. For JPY (zero-decimal currency), 4999 = ¥4,999.

Automatic vs. Manual Confirmation

confirmation_method selects who is allowed to call confirm; it does not itself attempt a payment. The default "automatic" flow has your client-side code call Stripe.js to confirm. For a server-owned confirmation flow (for example, backend-only flows or Stripe Connect), create the intent with confirmation_method: "manual", then call confirm/3:

{:ok, intent} = LatticeStripe.PaymentIntent.create(client, %{
  "amount" => 4999,
  "currency" => "usd",
  "confirmation_method" => "manual",
  "payment_method" => "pm_card_visa"
})

Confirming a PaymentIntent

For a manually confirmed PaymentIntent, confirm/3 attempts the payment. If it returns :requires_action, branch on the action type: Stripe.js handles use_stripe_sdk with the client secret, while redirect actions provide a URL. Do not assume every SCA flow redirects.

case LatticeStripe.PaymentIntent.confirm(client, intent.id, %{
  "payment_method" => "pm_card_visa"
}) do
  {:ok, confirmed} ->
    case confirmed.status do
      :succeeded ->
        IO.puts("Payment succeeded!")

      :requires_action ->
        case confirmed.next_action do
          %{"type" => "use_stripe_sdk"} ->
            # Return confirmed.client_secret to your authenticated client and let
            # Stripe.js handle the required next action there.
            IO.puts("3D Secure required — handle the next action with Stripe.js")

          %{"type" => "redirect_to_url", "redirect_to_url" => %{"url" => url}} ->
            IO.puts("Customer action required — redirect to: #{url}")

          _ ->
            IO.puts("Customer action required — inspect next_action before continuing")
        end

      other ->
        IO.puts("Unexpected status: #{other}")
    end

  {:error, %LatticeStripe.Error{type: :card_error} = err} ->
    IO.puts("Card declined: #{err.message}")
    IO.puts("Decline code: #{err.decline_code}")
end

Status values: LatticeStripe atomizes known PaymentIntent statuses on %PaymentIntent{} (e.g. :succeeded, :requires_action). Stripe's API reference, Dashboard, webhooks, and search queries use the wire string names below.

The PaymentIntent status machine:

  • requires_payment_method → attach a payment method
  • requires_confirmation → call confirm/3
  • requires_action → customer must complete authentication (e.g., 3D Secure)
  • processing → payment is being processed (async)
  • succeeded → payment successful
  • canceled → terminal state

Capturing a PaymentIntent (Manual Capture)

If you need to authorize a payment now but capture funds later — for example, when fulfillment happens after checkout — create the PaymentIntent with capture_method: "manual":

# Step 1: Authorize (hold funds on the card, don't capture yet)
{:ok, intent} = LatticeStripe.PaymentIntent.create(client, %{
  "amount" => 4999,
  "currency" => "usd",
  "payment_method" => "pm_card_visa",
  "capture_method" => "manual",
  "confirm" => true
})

IO.puts("Authorized: #{intent.status}")
# Authorized: requires_capture

# (Later, once the order ships or service is fulfilled)

# Step 2: Capture the authorized funds
{:ok, captured} = LatticeStripe.PaymentIntent.capture(client, intent.id)
IO.puts("Captured: #{captured.status}")
# Captured: succeeded

You can also capture a partial amount:

{:ok, captured} = LatticeStripe.PaymentIntent.capture(client, intent.id, %{
  "amount_to_capture" => 2500  # Capture only $25.00 instead of $49.99
})

Uncaptured authorizations automatically expire after 7 days (or 2 days for some card networks). See Stripe's capture docs.

Canceling a PaymentIntent

Cancel a PaymentIntent that hasn't succeeded or been captured yet:

{:ok, canceled} = LatticeStripe.PaymentIntent.cancel(client, intent.id, %{
  "cancellation_reason" => "abandoned"
})

IO.puts("Status: #{canceled.status}")
# Status: canceled

Valid cancellation reasons: "duplicate", "fraudulent", "requested_by_customer", "abandoned". The canceled status is terminal — you cannot revive a canceled PaymentIntent.

Listing and Searching

Listing with Filters

# List recent PaymentIntents for a specific customer
{:ok, resp} = LatticeStripe.PaymentIntent.list(client, %{
  "customer" => customer.id,
  "limit" => 10
})

intents = resp.data.data
IO.puts("Found #{length(intents)} PaymentIntents")

Auto-Pagination with Streams

For large datasets, use stream!/2 to lazily auto-paginate through all results without loading everything into memory at once:

# Process all succeeded PaymentIntents in the last 30 days
client
|> LatticeStripe.PaymentIntent.stream!(%{"created" => %{"gte" => thirty_days_ago}})
|> Stream.filter(fn intent -> intent.status == :succeeded end)
|> Stream.map(fn intent -> intent.amount end)
|> Enum.sum()
|> then(fn total -> IO.puts("Total revenue: $#{total / 100}") end)

stream!/2 fetches pages lazily — it only makes an HTTP request when the stream needs more items. This is memory-efficient for exporting large datasets.

Use search/3 for full-text search across PaymentIntents:

{:ok, resp} =
  LatticeStripe.PaymentIntent.search(client, "metadata['order_id']:'ord_456'")

results = resp.data.data

Note: Stripe's Search API has eventual consistency. Newly created objects may not appear in search results immediately. For real-time lookups, use list/3 with filters or retrieve/3 by ID. See Stripe Search docs.

Charge reconciliation

When a PaymentIntent succeeds, Stripe creates a Charge — the settled payment result record. New integrations should use LatticeStripe.PaymentIntent to accept payments; use LatticeStripe.Charge to read and reconcile those result records after the fact. LatticeStripe.Charge.create at arity 3 will not be added: Charge is a read/reconciliation resource, not a payment-initiation API. For direct server-side payment initiation, use LatticeStripe.PaymentIntent.create/3:

{:ok, intent} =
  LatticeStripe.PaymentIntent.create(client, %{
    "amount" => 4_999,
    "currency" => "usd",
    "payment_method" => "pm_card_visa",
    "confirm" => true
  })

A successful PaymentIntent creates the resulting Charge for reconciliation. Here "confirm" => true asks Stripe to make the initial confirmation on the server; do not then call Stripe.js to confirm that same PaymentIntent. If it returns :requires_action, send the client secret to the authenticated client and use Stripe.js to handle the returned next_action (or redirect only when the action explicitly supplies a redirect URL). Customer action or SCA may still be required.

GoalFunctionNotes
Fetch one charge by idretrieve/3Expand balance_transaction for fee details
Filter chargeslist/3Real-time; use filters for fresh lookups
Auto-paginate large setsstream!/3Lazy pagination over list/3
Full-text lookupsearch/3Query string syntax; eventually consistent
Post-hoc metadataupdate/4Metadata/description only — not payment state
Capture uncaptured legacy chargecapture/4Legacy direct charges only — see Capturing a PaymentIntent for PI flows

Retrieve a charge

{:ok, charge} =
  LatticeStripe.Charge.retrieve(client, "ch_3OoLqrJ...",
    expand: ["balance_transaction"]
  )

List and stream charges

{:ok, resp} = LatticeStripe.Charge.list(client, %{"customer" => customer.id, "limit" => 10})

client
|> LatticeStripe.Charge.stream!()
|> Stream.take(100)
|> Enum.each(&process_charge/1)

Search charges

{:ok, resp} =
  LatticeStripe.Charge.search(client, "status:'succeeded' AND customer:'cus_123'")

Note: Like PaymentIntent search, Charge search is eventually consistent. Do not use search/3 to confirm a payment that just succeeded — use retrieve/3 or follow the PaymentIntent state instead.

Update metadata on a settled charge

{:ok, charge} =
  LatticeStripe.Charge.update(client, "ch_3OoLqrJ...", %{
    "metadata" => %{"support_ticket" => "TKT-789"},
    "description" => "Order #456 — support update"
  })

Capture a legacy direct charge

For uncaptured legacy direct charges (not PaymentIntent-initiated), use capture/4:

{:ok, charge} = LatticeStripe.Charge.capture(client, "ch_3OoLqrJ...")

For PaymentIntent manual capture, use PaymentIntent.capture/4 instead.

Connect platforms reconciling application fees should walk balance_transaction.fee_details — see Connect Money Movement for the full fee walkthrough.

Operator guides: Production Checklist §Support and audit lookups; Event Debugging §charge.* events.

Refunding a Payment

To return funds to a customer, create a Refund referencing the original PaymentIntent:

Full Refund

{:ok, refund} = LatticeStripe.Refund.create(client, %{
  "payment_intent" => intent.id,
  "reason" => "requested_by_customer"
})

IO.puts("Refund #{refund.id} — status: #{refund.status}")
# Refund re_3OzqKZ2eZvKYlo2C1FRzQc8s — status: succeeded

Partial Refund

Specify an amount to refund only part of the original charge:

# Refund $10.00 of a $49.99 payment
{:ok, refund} = LatticeStripe.Refund.create(client, %{
  "payment_intent" => intent.id,
  "amount" => 1000
})

Refund Reasons

Valid reasons: "duplicate", "fraudulent", "requested_by_customer". The reason affects how the refund appears in the Stripe Dashboard and any reporting. Omitting the reason is also valid.

Listing Refunds

{:ok, resp} = LatticeStripe.Refund.list(client, %{
  "payment_intent" => intent.id
})

refunds = resp.data.data

Working with Idempotency Keys

Idempotency keys make retries safe. If a network failure causes you to lose the response from a create call, you can retry with the same key — Stripe will return the original result rather than creating a duplicate.

LatticeStripe automatically generates a UUID-based idempotency key for every POST request. The key is reused across all retry attempts for that request, so automatic retries are always safe.

For operations tied to your own IDs — where you want to guarantee "this specific payment was created exactly once" — provide your own key:

{:ok, intent} = LatticeStripe.PaymentIntent.create(client, %{
  "amount" => 4999,
  "currency" => "usd",
  "customer" => customer.id
},
  idempotency_key: "payment-intent-order-#{order.id}"
)

If you call this again with the same order.id (e.g., after a server restart), Stripe returns the original PaymentIntent rather than creating a new one — you can't accidentally double-charge a customer.

Key uniqueness rules:

  • Keys must be unique per API endpoint (not globally)
  • Reusing a key with different parameters returns a 409 error
  • Keys expire after 24 hours — after that, a new request with the same key starts fresh
  • For automatic retries, the same key is reused — don't generate a new key per attempt

Common Pitfalls

Amount is in the smallest currency unit (cents for USD). 4999 means $49.99, not $4,999. Always think in cents when working with Stripe. This is the single most common mistake when integrating Stripe for the first time.

PaymentIntent status machine — transitions only go one direction. You can't capture a canceled PaymentIntent. You can't confirm an already-succeeded one. Always check intent.status before performing an action, and handle the case where the intent is in an unexpected state.

Idempotency keys must be unique per distinct request. If you want to create two different payments for the same customer on the same order, use different keys (e.g., include a line item ID). Reusing a key with different params returns a 409 conflict, not a new payment.

Automatic confirmation vs. manual confirmation. With "automatic" confirmation, your frontend calls Stripe.js to confirm the payment. With confirmation_method: "manual", your backend must call confirm/3; setting that field alone does not confirm anything. In either flow, a :requires_action response may require Stripe.js to handle a use_stripe_sdk next action or a browser redirect when Stripe supplies redirect_to_url.

Search API has eventual consistency. Newly created objects may not appear in search results for up to a few seconds. Don't use search for real-time workflows — use retrieve/3 or list/3 with filters instead. See Stripe's search documentation for consistency guarantees.

See also

  • Checkout — Stripe-hosted payment pages for the same flows
  • Subscriptions — recurring billing on top of the payment primitives
  • Tax — standalone Tax.CalculationTax.Transaction flow when you own the cart and tax logic
  • Error Handling — card errors, retries, and idempotency
  • Webhooks — confirm payment completion via payment_intent.succeeded