View Source GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1AnalysisResultCallAnalysisMetadata (google_api_contact_center_insights v0.9.0)
Call-specific metadata created during analysis.
Attributes
-
annotations
(type:list(GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1CallAnnotation.t)
, default:nil
) - A list of call annotations that apply to this call. -
entities
(type:%{optional(String.t) => GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1Entity.t}
, default:nil
) - All the entities in the call. -
intents
(type:%{optional(String.t) => GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1Intent.t}
, default:nil
) - All the matched intents in the call. -
issueModelResult
(type:GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1IssueModelResult.t
, default:nil
) - Overall conversation-level issue modeling result. -
phraseMatchers
(type:%{optional(String.t) => GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1PhraseMatchData.t}
, default:nil
) - All the matched phrase matchers in the call. -
sentiments
(type:list(GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1ConversationLevelSentiment.t)
, default:nil
) - Overall conversation-level sentiment for each channel of the call. -
silence
(type:GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1ConversationLevelSilence.t
, default:nil
) - Overall conversation-level silence during the call.
Summary
Functions
Unwrap a decoded JSON object into its complex fields.
Types
@type t() :: %GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1AnalysisResultCallAnalysisMetadata{ annotations: [ GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1CallAnnotation.t() ] | nil, entities: %{ optional(String.t()) => GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1Entity.t() } | nil, intents: %{ optional(String.t()) => GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1Intent.t() } | nil, issueModelResult: GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1IssueModelResult.t() | nil, phraseMatchers: %{ optional(String.t()) => GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1PhraseMatchData.t() } | nil, sentiments: [ GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1ConversationLevelSentiment.t() ] | nil, silence: GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1ConversationLevelSilence.t() | nil }
Functions
Unwrap a decoded JSON object into its complex fields.