View Source GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1AnalysisResultCallAnalysisMetadata (google_api_contact_center_insights v0.7.0)

Call-specific metadata created during analysis.

Attributes

  • annotations (type: list(GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1CallAnnotation.t), default: nil) - A list of call annotations that apply to this call.
  • entities (type: %{optional(String.t) => GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1Entity.t}, default: nil) - All the entities in the call.
  • intents (type: %{optional(String.t) => GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1Intent.t}, default: nil) - All the matched intents in the call.
  • issueModelResult (type: GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1IssueModelResult.t, default: nil) - Overall conversation-level issue modeling result.
  • phraseMatchers (type: %{optional(String.t) => GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1PhraseMatchData.t}, default: nil) - All the matched phrase matchers in the call.
  • sentiments (type: list(GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1ConversationLevelSentiment.t), default: nil) - Overall conversation-level sentiment for each channel of the call.
  • silence (type: GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1ConversationLevelSilence.t, default: nil) - Overall conversation-level silence during the call.

Summary

Functions

Unwrap a decoded JSON object into its complex fields.

Types

Functions

@spec decode(struct(), keyword()) :: struct()

Unwrap a decoded JSON object into its complex fields.