View Source GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1AnswerFeedback (google_api_contact_center_insights v0.5.0)

The feedback that the customer has about a certain answer in the conversation.

Attributes

  • clicked (type: boolean(), default: nil) - Indicates whether an answer or item was clicked by the human agent.
  • correctnessLevel (type: String.t, default: nil) - The correctness level of an answer.
  • displayed (type: boolean(), default: nil) - Indicates whether an answer or item was displayed to the human agent in the agent desktop UI.

Summary

Functions

Unwrap a decoded JSON object into its complex fields.

Types

@type t() ::
  %GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1AnswerFeedback{
    clicked: boolean() | nil,
    correctnessLevel: String.t() | nil,
    displayed: boolean() | nil
  }

Functions

@spec decode(struct(), keyword()) :: struct()

Unwrap a decoded JSON object into its complex fields.