View Source GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1RuntimeAnnotation (google_api_contact_center_insights v0.12.0)
An annotation that was generated during the customer and agent interaction.
Attributes
-
annotationId
(type:String.t
, default:nil
) - The unique identifier of the annotation. Format: projects/{project}/locations/{location}/conversationDatasets/{dataset}/conversationDataItems/{data_item}/conversationAnnotations/{annotation} -
answerFeedback
(type:GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1AnswerFeedback.t
, default:nil
) - The feedback that the customer has about the answer indata
. -
articleSuggestion
(type:GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1ArticleSuggestionData.t
, default:nil
) - Agent Assist Article Suggestion data. -
conversationSummarizationSuggestion
(type:GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1ConversationSummarizationSuggestionData.t
, default:nil
) - Conversation summarization suggestion data. -
createTime
(type:DateTime.t
, default:nil
) - The time at which this annotation was created. -
dialogflowInteraction
(type:GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1DialogflowInteractionData.t
, default:nil
) - Dialogflow interaction data. -
endBoundary
(type:GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1AnnotationBoundary.t
, default:nil
) - The boundary in the conversation where the annotation ends, inclusive. -
faqAnswer
(type:GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1FaqAnswerData.t
, default:nil
) - Agent Assist FAQ answer data. -
smartComposeSuggestion
(type:GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1SmartComposeSuggestionData.t
, default:nil
) - Agent Assist Smart Compose suggestion data. -
smartReply
(type:GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1SmartReplyData.t
, default:nil
) - Agent Assist Smart Reply data. -
startBoundary
(type:GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1AnnotationBoundary.t
, default:nil
) - The boundary in the conversation where the annotation starts, inclusive. -
userInput
(type:GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1RuntimeAnnotationUserInput.t
, default:nil
) - Explicit input used for generating the answer
Summary
Functions
Unwrap a decoded JSON object into its complex fields.
Types
@type t() :: %GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1RuntimeAnnotation{ annotationId: String.t() | nil, answerFeedback: GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1AnswerFeedback.t() | nil, articleSuggestion: GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1ArticleSuggestionData.t() | nil, conversationSummarizationSuggestion: GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1ConversationSummarizationSuggestionData.t() | nil, createTime: DateTime.t() | nil, dialogflowInteraction: GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1DialogflowInteractionData.t() | nil, endBoundary: GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1AnnotationBoundary.t() | nil, faqAnswer: GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1FaqAnswerData.t() | nil, smartComposeSuggestion: GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1SmartComposeSuggestionData.t() | nil, smartReply: GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1SmartReplyData.t() | nil, startBoundary: GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1AnnotationBoundary.t() | nil, userInput: GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1RuntimeAnnotationUserInput.t() | nil }
Functions
Unwrap a decoded JSON object into its complex fields.