View Source GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1alpha1CallAnnotation (google_api_contact_center_insights v0.10.1)

A piece of metadata that applies to a window of a call.

Attributes

  • annotationEndBoundary (type: GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1alpha1AnnotationBoundary.t, default: nil) - The boundary in the conversation where the annotation ends, inclusive.
  • annotationStartBoundary (type: GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1alpha1AnnotationBoundary.t, default: nil) - The boundary in the conversation where the annotation starts, inclusive.
  • channelTag (type: integer(), default: nil) - The channel of the audio where the annotation occurs. For single-channel audio, this field is not populated.
  • entityMentionData (type: GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1alpha1EntityMentionData.t, default: nil) - Data specifying an entity mention.
  • holdData (type: GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1alpha1HoldData.t, default: nil) - Data specifying a hold.
  • intentMatchData (type: GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1alpha1IntentMatchData.t, default: nil) - Data specifying an intent match.
  • interruptionData (type: GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1alpha1InterruptionData.t, default: nil) - Data specifying an interruption.
  • issueMatchData (type: GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1alpha1IssueMatchData.t, default: nil) - Data specifying an issue match.
  • phraseMatchData (type: GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1alpha1PhraseMatchData.t, default: nil) - Data specifying a phrase match.
  • sentimentData (type: GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1alpha1SentimentData.t, default: nil) - Data specifying sentiment.
  • silenceData (type: GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1alpha1SilenceData.t, default: nil) - Data specifying silence.

Summary

Functions

Unwrap a decoded JSON object into its complex fields.

Types

Functions

@spec decode(struct(), keyword()) :: struct()

Unwrap a decoded JSON object into its complex fields.