View Source GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1alpha1ArticleSuggestionData (google_api_contact_center_insights v0.10.0)
Agent Assist Article Suggestion data.
Attributes
-
confidenceScore
(type:number()
, default:nil
) - The system's confidence score that this article is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain). -
metadata
(type:map()
, default:nil
) - Map that contains metadata about the Article Suggestion and the document that it originates from. -
queryRecord
(type:String.t
, default:nil
) - The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record} -
source
(type:String.t
, default:nil
) - The knowledge document that this answer was extracted from. Format: projects/{project}/knowledgeBases/{knowledge_base}/documents/{document} -
title
(type:String.t
, default:nil
) - Article title. -
uri
(type:String.t
, default:nil
) - Article URI.
Summary
Functions
Unwrap a decoded JSON object into its complex fields.
Types
Functions
Unwrap a decoded JSON object into its complex fields.