View Source GoogleApi.CloudSupport.V2.Model.CaseClassification (google_api_cloud_support v0.8.1)
A Case Classification represents the topic that a case is about. It's very important to use accurate classifications, because they're used to route your cases to specialists who can help you. A classification always has an ID that is its unique identifier. A valid ID is required when creating a case.
Attributes
-
displayName
(type:String.t
, default:nil
) - A display name for the classification. The display name is not static and can change. To uniquely and consistently identify classifications, use theCaseClassification.id
field. -
id
(type:String.t
, default:nil
) - The unique ID for a classification. Must be specified for case creation. To retrieve valid classification IDs for case creation, usecaseClassifications.search
. Classification IDs returned bycaseClassifications.search
are guaranteed to be valid for at least 6 months. If a given classification is deactiveated, it will immediately stop being returned. After 6 months,case.create
requests using the classification ID will fail.
Summary
Functions
Unwrap a decoded JSON object into its complex fields.