View Source GoogleApi.CloudSupport.V2.Api.Cases (google_api_cloud_support v0.6.1)

API calls for all endpoints tagged Cases.

Summary

Functions

List all the attachments associated with a support case. EXAMPLES: cURL: shell case="projects/some-project/cases/23598314" curl \ --header "Authorization: Bearer $(gcloud auth print-access-token)" \ "https://cloudsupport.googleapis.com/v2/$case/attachments" Python: python import googleapiclient.discovery api_version = "v2" supportApiService = googleapiclient.discovery.build( serviceName="cloudsupport", version=api_version, discoveryServiceUrl=f"https://cloudsupport.googleapis.com/$discovery/rest?version={api_version}", ) request = ( supportApiService.cases() .attachments() .list(parent="projects/some-project/cases/43595344") ) print(request.execute())

Close a case. EXAMPLES: cURL: shell case="projects/some-project/cases/43595344" curl \ --request POST \ --header "Authorization: Bearer $(gcloud auth print-access-token)" \ "https://cloudsupport.googleapis.com/v2/$case:close" Python: python import googleapiclient.discovery api_version = "v2" supportApiService = googleapiclient.discovery.build( serviceName="cloudsupport", version=api_version, discoveryServiceUrl=f"https://cloudsupport.googleapis.com/$discovery/rest?version={api_version}", ) request = supportApiService.cases().close( name="projects/some-project/cases/43595344" ) print(request.execute())

Add a new comment to a case. The comment must have the following fields set: body. EXAMPLES: cURL: shell case="projects/some-project/cases/43591344" curl \ --request POST \ --header "Authorization: Bearer $(gcloud auth print-access-token)" \ --header 'Content-Type: application/json' \ --data '{ "body": "This is a test comment." }' \ "https://cloudsupport.googleapis.com/v2/$case/comments" Python: python import googleapiclient.discovery api_version = "v2" supportApiService = googleapiclient.discovery.build( serviceName="cloudsupport", version=api_version, discoveryServiceUrl=f"https://cloudsupport.googleapis.com/$discovery/rest?version={api_version}", ) request = ( supportApiService.cases() .comments() .create( parent="projects/some-project/cases/43595344", body={"body": "This is a test comment."}, ) ) print(request.execute())

List all the comments associated with a case. EXAMPLES: cURL: shell case="projects/some-project/cases/43595344" curl \ --header "Authorization: Bearer $(gcloud auth print-access-token)" \ "https://cloudsupport.googleapis.com/v2/$case/comments" Python: python import googleapiclient.discovery api_version = "v2" supportApiService = googleapiclient.discovery.build( serviceName="cloudsupport", version=api_version, discoveryServiceUrl=f"https://cloudsupport.googleapis.com/$discovery/rest?version={api_version}", ) request = ( supportApiService.cases() .comments() .list(parent="projects/some-project/cases/43595344") ) print(request.execute())

Create a new case and associate it with a parent. It must have the following fields set: display_name, description, classification, and priority. If you're just testing the API and don't want to route your case to an agent, set testCase=true. EXAMPLES: cURL: shell parent="projects/some-project" curl \ --request POST \ --header "Authorization: Bearer $(gcloud auth print-access-token)" \ --header 'Content-Type: application/json' \ --data '{ "display_name": "Test case created by me.", "description": "a random test case, feel free to close", "classification": { "id": "100IK2AKCLHMGRJ9CDGMOCGP8DM6UTB4BT262T31BT1M2T31DHNMENPO6KS36CPJ786L2TBFEHGN6NPI64R3CDHN8880G08I1H3MURR7DHII0GRCDTQM8" }, "time_zone": "-07:00", "subscriber_email_addresses": [ "foo@domain.com", "bar@domain.com" ], "testCase": true, "priority": "P3" }' \ "https://cloudsupport.googleapis.com/v2/$parent/cases" Python: python import googleapiclient.discovery api_version = "v2" supportApiService = googleapiclient.discovery.build( serviceName="cloudsupport", version=api_version, discoveryServiceUrl=f"https://cloudsupport.googleapis.com/$discovery/rest?version={api_version}", ) request = supportApiService.cases().create( parent="projects/some-project", body={ "displayName": "A Test Case", "description": "This is a test case.", "testCase": True, "priority": "P2", "classification": { "id": "100IK2AKCLHMGRJ9CDGMOCGP8DM6UTB4BT262T31BT1M2T31DHNMENPO6KS36CPJ786L2TBFEHGN6NPI64R3CDHN8880G08I1H3MURR7DHII0GRCDTQM8" }, }, ) print(request.execute())

Escalate a case, starting the Google Cloud Support escalation management process. This operation is only available for some support services. Go to https://cloud.google.com/support and look for 'Technical support escalations' in the feature list to find out which ones let you do that. EXAMPLES: cURL: shell case="projects/some-project/cases/43595344" curl \ --request POST \ --header "Authorization: Bearer $(gcloud auth print-access-token)" \ --header "Content-Type: application/json" \ --data '{ "escalation": { "reason": "BUSINESS_IMPACT", "justification": "This is a test escalation." } }' \ "https://cloudsupport.googleapis.com/v2/$case:escalate" Python: python import googleapiclient.discovery api_version = "v2" supportApiService = googleapiclient.discovery.build( serviceName="cloudsupport", version=api_version, discoveryServiceUrl=f"https://cloudsupport.googleapis.com/$discovery/rest?version={api_version}", ) request = supportApiService.cases().escalate( name="projects/some-project/cases/43595344", body={ "escalation": { "reason": "BUSINESS_IMPACT", "justification": "This is a test escalation.", }, }, ) print(request.execute())

Retrieve a case. EXAMPLES: cURL: shell case="projects/some-project/cases/16033687" curl \ --header "Authorization: Bearer $(gcloud auth print-access-token)" \ "https://cloudsupport.googleapis.com/v2/$case" Python: python import googleapiclient.discovery api_version = "v2" supportApiService = googleapiclient.discovery.build( serviceName="cloudsupport", version=api_version, discoveryServiceUrl=f"https://cloudsupport.googleapis.com/$discovery/rest?version={api_version}", ) request = supportApiService.cases().get( name="projects/some-project/cases/43595344", ) print(request.execute())

Retrieve all cases under a parent, but not its children. For example, listing cases under an organization only returns the cases that are directly parented by that organization. To retrieve cases under an organization and its projects, use cases.search. EXAMPLES: cURL: shell parent="projects/some-project" curl \ --header "Authorization: Bearer $(gcloud auth print-access-token)" \ "https://cloudsupport.googleapis.com/v2/$parent/cases" Python: python import googleapiclient.discovery api_version = "v2" supportApiService = googleapiclient.discovery.build( serviceName="cloudsupport", version=api_version, discoveryServiceUrl=f"https://cloudsupport.googleapis.com/$discovery/rest?version={api_version}", ) request = supportApiService.cases().list(parent="projects/some-project") print(request.execute())

Update a case. Only some fields can be updated. EXAMPLES: cURL: shell case="projects/some-project/cases/43595344" curl \ --request PATCH \ --header "Authorization: Bearer $(gcloud auth print-access-token)" \ --header "Content-Type: application/json" \ --data '{ "priority": "P1" }' \ "https://cloudsupport.googleapis.com/v2/$case?updateMask=priority" Python: python import googleapiclient.discovery api_version = "v2" supportApiService = googleapiclient.discovery.build( serviceName="cloudsupport", version=api_version, discoveryServiceUrl=f"https://cloudsupport.googleapis.com/$discovery/rest?version={api_version}", ) request = supportApiService.cases().patch( name="projects/some-project/cases/43112854", body={ "displayName": "This is Now a New Title", "priority": "P2", }, ) print(request.execute())

Search for cases using a query. EXAMPLES: cURL: shell parent="projects/some-project" curl \ --header "Authorization: Bearer $(gcloud auth print-access-token)" \ "https://cloudsupport.googleapis.com/v2/$parent/cases:search" Python: python import googleapiclient.discovery api_version = "v2" supportApiService = googleapiclient.discovery.build( serviceName="cloudsupport", version=api_version, discoveryServiceUrl=f"https://cloudsupport.googleapis.com/$discovery/rest?version={api_version}", ) request = supportApiService.cases().search( parent="projects/some-project", query="state=OPEN" ) print(request.execute())

Functions

Link to this function

cloudsupport_cases_attachments_list(connection, v2_id, v2_id1, cases_id, optional_params \\ [], opts \\ [])

View Source
@spec cloudsupport_cases_attachments_list(
  Tesla.Env.client(),
  String.t(),
  String.t(),
  String.t(),
  keyword(),
  keyword()
) ::
  {:ok, GoogleApi.CloudSupport.V2.Model.ListAttachmentsResponse.t()}
  | {:ok, Tesla.Env.t()}
  | {:ok, list()}
  | {:error, any()}

List all the attachments associated with a support case. EXAMPLES: cURL: shell case="projects/some-project/cases/23598314" curl \ --header "Authorization: Bearer $(gcloud auth print-access-token)" \ "https://cloudsupport.googleapis.com/v2/$case/attachments" Python: python import googleapiclient.discovery api_version = "v2" supportApiService = googleapiclient.discovery.build( serviceName="cloudsupport", version=api_version, discoveryServiceUrl=f"https://cloudsupport.googleapis.com/$discovery/rest?version={api_version}", ) request = ( supportApiService.cases() .attachments() .list(parent="projects/some-project/cases/43595344") ) print(request.execute())

Parameters

  • connection (type: GoogleApi.CloudSupport.V2.Connection.t) - Connection to server
  • v2_id (type: String.t) - Part of parent. Required. The name of the case for which attachments should be listed.
  • v2_id1 (type: String.t) - Part of parent. See documentation of v2Id.
  • cases_id (type: String.t) - Part of parent. See documentation of v2Id.
  • optional_params (type: keyword()) - Optional parameters
    • :"$.xgafv" (type: String.t) - V1 error format.
    • :access_token (type: String.t) - OAuth access token.
    • :alt (type: String.t) - Data format for response.
    • :callback (type: String.t) - JSONP
    • :fields (type: String.t) - Selector specifying which fields to include in a partial response.
    • :key (type: String.t) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
    • :oauth_token (type: String.t) - OAuth 2.0 token for the current user.
    • :prettyPrint (type: boolean()) - Returns response with indentations and line breaks.
    • :quotaUser (type: String.t) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.
    • :uploadType (type: String.t) - Legacy upload protocol for media (e.g. "media", "multipart").
    • :upload_protocol (type: String.t) - Upload protocol for media (e.g. "raw", "multipart").
    • :pageSize (type: integer()) - The maximum number of attachments fetched with each request. If not provided, the default is 10. The maximum page size that will be returned is 100.
    • :pageToken (type: String.t) - A token identifying the page of results to return. If unspecified, the first page is retrieved.
  • opts (type: keyword()) - Call options

Returns

  • {:ok, %GoogleApi.CloudSupport.V2.Model.ListAttachmentsResponse{}} on success
  • {:error, info} on failure
Link to this function

cloudsupport_cases_close(connection, v2_id, v2_id1, cases_id, optional_params \\ [], opts \\ [])

View Source
@spec cloudsupport_cases_close(
  Tesla.Env.client(),
  String.t(),
  String.t(),
  String.t(),
  keyword(),
  keyword()
) ::
  {:ok, GoogleApi.CloudSupport.V2.Model.Case.t()}
  | {:ok, Tesla.Env.t()}
  | {:ok, list()}
  | {:error, any()}

Close a case. EXAMPLES: cURL: shell case="projects/some-project/cases/43595344" curl \ --request POST \ --header "Authorization: Bearer $(gcloud auth print-access-token)" \ "https://cloudsupport.googleapis.com/v2/$case:close" Python: python import googleapiclient.discovery api_version = "v2" supportApiService = googleapiclient.discovery.build( serviceName="cloudsupport", version=api_version, discoveryServiceUrl=f"https://cloudsupport.googleapis.com/$discovery/rest?version={api_version}", ) request = supportApiService.cases().close( name="projects/some-project/cases/43595344" ) print(request.execute())

Parameters

  • connection (type: GoogleApi.CloudSupport.V2.Connection.t) - Connection to server
  • v2_id (type: String.t) - Part of name. Required. The name of the case to close.
  • v2_id1 (type: String.t) - Part of name. See documentation of v2Id.
  • cases_id (type: String.t) - Part of name. See documentation of v2Id.
  • optional_params (type: keyword()) - Optional parameters
    • :"$.xgafv" (type: String.t) - V1 error format.
    • :access_token (type: String.t) - OAuth access token.
    • :alt (type: String.t) - Data format for response.
    • :callback (type: String.t) - JSONP
    • :fields (type: String.t) - Selector specifying which fields to include in a partial response.
    • :key (type: String.t) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
    • :oauth_token (type: String.t) - OAuth 2.0 token for the current user.
    • :prettyPrint (type: boolean()) - Returns response with indentations and line breaks.
    • :quotaUser (type: String.t) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.
    • :uploadType (type: String.t) - Legacy upload protocol for media (e.g. "media", "multipart").
    • :upload_protocol (type: String.t) - Upload protocol for media (e.g. "raw", "multipart").
    • :body (type: GoogleApi.CloudSupport.V2.Model.CloseCaseRequest.t) -
  • opts (type: keyword()) - Call options

Returns

  • {:ok, %GoogleApi.CloudSupport.V2.Model.Case{}} on success
  • {:error, info} on failure
Link to this function

cloudsupport_cases_comments_create(connection, v2_id, v2_id1, cases_id, optional_params \\ [], opts \\ [])

View Source
@spec cloudsupport_cases_comments_create(
  Tesla.Env.client(),
  String.t(),
  String.t(),
  String.t(),
  keyword(),
  keyword()
) ::
  {:ok, GoogleApi.CloudSupport.V2.Model.Comment.t()}
  | {:ok, Tesla.Env.t()}
  | {:ok, list()}
  | {:error, any()}

Add a new comment to a case. The comment must have the following fields set: body. EXAMPLES: cURL: shell case="projects/some-project/cases/43591344" curl \ --request POST \ --header "Authorization: Bearer $(gcloud auth print-access-token)" \ --header 'Content-Type: application/json' \ --data '{ "body": "This is a test comment." }' \ "https://cloudsupport.googleapis.com/v2/$case/comments" Python: python import googleapiclient.discovery api_version = "v2" supportApiService = googleapiclient.discovery.build( serviceName="cloudsupport", version=api_version, discoveryServiceUrl=f"https://cloudsupport.googleapis.com/$discovery/rest?version={api_version}", ) request = ( supportApiService.cases() .comments() .create( parent="projects/some-project/cases/43595344", body={"body": "This is a test comment."}, ) ) print(request.execute())

Parameters

  • connection (type: GoogleApi.CloudSupport.V2.Connection.t) - Connection to server
  • v2_id (type: String.t) - Part of parent. Required. The name of the case to which the comment should be added.
  • v2_id1 (type: String.t) - Part of parent. See documentation of v2Id.
  • cases_id (type: String.t) - Part of parent. See documentation of v2Id.
  • optional_params (type: keyword()) - Optional parameters
    • :"$.xgafv" (type: String.t) - V1 error format.
    • :access_token (type: String.t) - OAuth access token.
    • :alt (type: String.t) - Data format for response.
    • :callback (type: String.t) - JSONP
    • :fields (type: String.t) - Selector specifying which fields to include in a partial response.
    • :key (type: String.t) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
    • :oauth_token (type: String.t) - OAuth 2.0 token for the current user.
    • :prettyPrint (type: boolean()) - Returns response with indentations and line breaks.
    • :quotaUser (type: String.t) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.
    • :uploadType (type: String.t) - Legacy upload protocol for media (e.g. "media", "multipart").
    • :upload_protocol (type: String.t) - Upload protocol for media (e.g. "raw", "multipart").
    • :body (type: GoogleApi.CloudSupport.V2.Model.Comment.t) -
  • opts (type: keyword()) - Call options

Returns

  • {:ok, %GoogleApi.CloudSupport.V2.Model.Comment{}} on success
  • {:error, info} on failure
Link to this function

cloudsupport_cases_comments_list(connection, v2_id, v2_id1, cases_id, optional_params \\ [], opts \\ [])

View Source
@spec cloudsupport_cases_comments_list(
  Tesla.Env.client(),
  String.t(),
  String.t(),
  String.t(),
  keyword(),
  keyword()
) ::
  {:ok, GoogleApi.CloudSupport.V2.Model.ListCommentsResponse.t()}
  | {:ok, Tesla.Env.t()}
  | {:ok, list()}
  | {:error, any()}

List all the comments associated with a case. EXAMPLES: cURL: shell case="projects/some-project/cases/43595344" curl \ --header "Authorization: Bearer $(gcloud auth print-access-token)" \ "https://cloudsupport.googleapis.com/v2/$case/comments" Python: python import googleapiclient.discovery api_version = "v2" supportApiService = googleapiclient.discovery.build( serviceName="cloudsupport", version=api_version, discoveryServiceUrl=f"https://cloudsupport.googleapis.com/$discovery/rest?version={api_version}", ) request = ( supportApiService.cases() .comments() .list(parent="projects/some-project/cases/43595344") ) print(request.execute())

Parameters

  • connection (type: GoogleApi.CloudSupport.V2.Connection.t) - Connection to server
  • v2_id (type: String.t) - Part of parent. Required. The name of the case for which to list comments.
  • v2_id1 (type: String.t) - Part of parent. See documentation of v2Id.
  • cases_id (type: String.t) - Part of parent. See documentation of v2Id.
  • optional_params (type: keyword()) - Optional parameters
    • :"$.xgafv" (type: String.t) - V1 error format.
    • :access_token (type: String.t) - OAuth access token.
    • :alt (type: String.t) - Data format for response.
    • :callback (type: String.t) - JSONP
    • :fields (type: String.t) - Selector specifying which fields to include in a partial response.
    • :key (type: String.t) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
    • :oauth_token (type: String.t) - OAuth 2.0 token for the current user.
    • :prettyPrint (type: boolean()) - Returns response with indentations and line breaks.
    • :quotaUser (type: String.t) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.
    • :uploadType (type: String.t) - Legacy upload protocol for media (e.g. "media", "multipart").
    • :upload_protocol (type: String.t) - Upload protocol for media (e.g. "raw", "multipart").
    • :pageSize (type: integer()) - The maximum number of comments to fetch. Defaults to 10.
    • :pageToken (type: String.t) - A token identifying the page of results to return. If unspecified, the first page is returned.
  • opts (type: keyword()) - Call options

Returns

  • {:ok, %GoogleApi.CloudSupport.V2.Model.ListCommentsResponse{}} on success
  • {:error, info} on failure
Link to this function

cloudsupport_cases_create(connection, v2_id, v2_id1, optional_params \\ [], opts \\ [])

View Source
@spec cloudsupport_cases_create(
  Tesla.Env.client(),
  String.t(),
  String.t(),
  keyword(),
  keyword()
) ::
  {:ok, GoogleApi.CloudSupport.V2.Model.Case.t()}
  | {:ok, Tesla.Env.t()}
  | {:ok, list()}
  | {:error, any()}

Create a new case and associate it with a parent. It must have the following fields set: display_name, description, classification, and priority. If you're just testing the API and don't want to route your case to an agent, set testCase=true. EXAMPLES: cURL: shell parent="projects/some-project" curl \ --request POST \ --header "Authorization: Bearer $(gcloud auth print-access-token)" \ --header 'Content-Type: application/json' \ --data '{ "display_name": "Test case created by me.", "description": "a random test case, feel free to close", "classification": { "id": "100IK2AKCLHMGRJ9CDGMOCGP8DM6UTB4BT262T31BT1M2T31DHNMENPO6KS36CPJ786L2TBFEHGN6NPI64R3CDHN8880G08I1H3MURR7DHII0GRCDTQM8" }, "time_zone": "-07:00", "subscriber_email_addresses": [ "foo@domain.com", "bar@domain.com" ], "testCase": true, "priority": "P3" }' \ "https://cloudsupport.googleapis.com/v2/$parent/cases" Python: python import googleapiclient.discovery api_version = "v2" supportApiService = googleapiclient.discovery.build( serviceName="cloudsupport", version=api_version, discoveryServiceUrl=f"https://cloudsupport.googleapis.com/$discovery/rest?version={api_version}", ) request = supportApiService.cases().create( parent="projects/some-project", body={ "displayName": "A Test Case", "description": "This is a test case.", "testCase": True, "priority": "P2", "classification": { "id": "100IK2AKCLHMGRJ9CDGMOCGP8DM6UTB4BT262T31BT1M2T31DHNMENPO6KS36CPJ786L2TBFEHGN6NPI64R3CDHN8880G08I1H3MURR7DHII0GRCDTQM8" }, }, ) print(request.execute())

Parameters

  • connection (type: GoogleApi.CloudSupport.V2.Connection.t) - Connection to server
  • v2_id (type: String.t) - Part of parent. Required. The name of the parent under which the case should be created.
  • v2_id1 (type: String.t) - Part of parent. See documentation of v2Id.
  • optional_params (type: keyword()) - Optional parameters
    • :"$.xgafv" (type: String.t) - V1 error format.
    • :access_token (type: String.t) - OAuth access token.
    • :alt (type: String.t) - Data format for response.
    • :callback (type: String.t) - JSONP
    • :fields (type: String.t) - Selector specifying which fields to include in a partial response.
    • :key (type: String.t) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
    • :oauth_token (type: String.t) - OAuth 2.0 token for the current user.
    • :prettyPrint (type: boolean()) - Returns response with indentations and line breaks.
    • :quotaUser (type: String.t) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.
    • :uploadType (type: String.t) - Legacy upload protocol for media (e.g. "media", "multipart").
    • :upload_protocol (type: String.t) - Upload protocol for media (e.g. "raw", "multipart").
    • :body (type: GoogleApi.CloudSupport.V2.Model.Case.t) -
  • opts (type: keyword()) - Call options

Returns

  • {:ok, %GoogleApi.CloudSupport.V2.Model.Case{}} on success
  • {:error, info} on failure
Link to this function

cloudsupport_cases_escalate(connection, v2_id, v2_id1, cases_id, optional_params \\ [], opts \\ [])

View Source
@spec cloudsupport_cases_escalate(
  Tesla.Env.client(),
  String.t(),
  String.t(),
  String.t(),
  keyword(),
  keyword()
) ::
  {:ok, GoogleApi.CloudSupport.V2.Model.Case.t()}
  | {:ok, Tesla.Env.t()}
  | {:ok, list()}
  | {:error, any()}

Escalate a case, starting the Google Cloud Support escalation management process. This operation is only available for some support services. Go to https://cloud.google.com/support and look for 'Technical support escalations' in the feature list to find out which ones let you do that. EXAMPLES: cURL: shell case="projects/some-project/cases/43595344" curl \ --request POST \ --header "Authorization: Bearer $(gcloud auth print-access-token)" \ --header "Content-Type: application/json" \ --data '{ "escalation": { "reason": "BUSINESS_IMPACT", "justification": "This is a test escalation." } }' \ "https://cloudsupport.googleapis.com/v2/$case:escalate" Python: python import googleapiclient.discovery api_version = "v2" supportApiService = googleapiclient.discovery.build( serviceName="cloudsupport", version=api_version, discoveryServiceUrl=f"https://cloudsupport.googleapis.com/$discovery/rest?version={api_version}", ) request = supportApiService.cases().escalate( name="projects/some-project/cases/43595344", body={ "escalation": { "reason": "BUSINESS_IMPACT", "justification": "This is a test escalation.", }, }, ) print(request.execute())

Parameters

  • connection (type: GoogleApi.CloudSupport.V2.Connection.t) - Connection to server
  • v2_id (type: String.t) - Part of name. Required. The name of the case to be escalated.
  • v2_id1 (type: String.t) - Part of name. See documentation of v2Id.
  • cases_id (type: String.t) - Part of name. See documentation of v2Id.
  • optional_params (type: keyword()) - Optional parameters
    • :"$.xgafv" (type: String.t) - V1 error format.
    • :access_token (type: String.t) - OAuth access token.
    • :alt (type: String.t) - Data format for response.
    • :callback (type: String.t) - JSONP
    • :fields (type: String.t) - Selector specifying which fields to include in a partial response.
    • :key (type: String.t) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
    • :oauth_token (type: String.t) - OAuth 2.0 token for the current user.
    • :prettyPrint (type: boolean()) - Returns response with indentations and line breaks.
    • :quotaUser (type: String.t) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.
    • :uploadType (type: String.t) - Legacy upload protocol for media (e.g. "media", "multipart").
    • :upload_protocol (type: String.t) - Upload protocol for media (e.g. "raw", "multipart").
    • :body (type: GoogleApi.CloudSupport.V2.Model.EscalateCaseRequest.t) -
  • opts (type: keyword()) - Call options

Returns

  • {:ok, %GoogleApi.CloudSupport.V2.Model.Case{}} on success
  • {:error, info} on failure
Link to this function

cloudsupport_cases_get(connection, v2_id, v2_id1, cases_id, optional_params \\ [], opts \\ [])

View Source
@spec cloudsupport_cases_get(
  Tesla.Env.client(),
  String.t(),
  String.t(),
  String.t(),
  keyword(),
  keyword()
) ::
  {:ok, GoogleApi.CloudSupport.V2.Model.Case.t()}
  | {:ok, Tesla.Env.t()}
  | {:ok, list()}
  | {:error, any()}

Retrieve a case. EXAMPLES: cURL: shell case="projects/some-project/cases/16033687" curl \ --header "Authorization: Bearer $(gcloud auth print-access-token)" \ "https://cloudsupport.googleapis.com/v2/$case" Python: python import googleapiclient.discovery api_version = "v2" supportApiService = googleapiclient.discovery.build( serviceName="cloudsupport", version=api_version, discoveryServiceUrl=f"https://cloudsupport.googleapis.com/$discovery/rest?version={api_version}", ) request = supportApiService.cases().get( name="projects/some-project/cases/43595344", ) print(request.execute())

Parameters

  • connection (type: GoogleApi.CloudSupport.V2.Connection.t) - Connection to server
  • v2_id (type: String.t) - Part of name. Required. The full name of a case to be retrieved.
  • v2_id1 (type: String.t) - Part of name. See documentation of v2Id.
  • cases_id (type: String.t) - Part of name. See documentation of v2Id.
  • optional_params (type: keyword()) - Optional parameters
    • :"$.xgafv" (type: String.t) - V1 error format.
    • :access_token (type: String.t) - OAuth access token.
    • :alt (type: String.t) - Data format for response.
    • :callback (type: String.t) - JSONP
    • :fields (type: String.t) - Selector specifying which fields to include in a partial response.
    • :key (type: String.t) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
    • :oauth_token (type: String.t) - OAuth 2.0 token for the current user.
    • :prettyPrint (type: boolean()) - Returns response with indentations and line breaks.
    • :quotaUser (type: String.t) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.
    • :uploadType (type: String.t) - Legacy upload protocol for media (e.g. "media", "multipart").
    • :upload_protocol (type: String.t) - Upload protocol for media (e.g. "raw", "multipart").
  • opts (type: keyword()) - Call options

Returns

  • {:ok, %GoogleApi.CloudSupport.V2.Model.Case{}} on success
  • {:error, info} on failure
Link to this function

cloudsupport_cases_list(connection, v2_id, v2_id1, optional_params \\ [], opts \\ [])

View Source
@spec cloudsupport_cases_list(
  Tesla.Env.client(),
  String.t(),
  String.t(),
  keyword(),
  keyword()
) ::
  {:ok, GoogleApi.CloudSupport.V2.Model.ListCasesResponse.t()}
  | {:ok, Tesla.Env.t()}
  | {:ok, list()}
  | {:error, any()}

Retrieve all cases under a parent, but not its children. For example, listing cases under an organization only returns the cases that are directly parented by that organization. To retrieve cases under an organization and its projects, use cases.search. EXAMPLES: cURL: shell parent="projects/some-project" curl \ --header "Authorization: Bearer $(gcloud auth print-access-token)" \ "https://cloudsupport.googleapis.com/v2/$parent/cases" Python: python import googleapiclient.discovery api_version = "v2" supportApiService = googleapiclient.discovery.build( serviceName="cloudsupport", version=api_version, discoveryServiceUrl=f"https://cloudsupport.googleapis.com/$discovery/rest?version={api_version}", ) request = supportApiService.cases().list(parent="projects/some-project") print(request.execute())

Parameters

  • connection (type: GoogleApi.CloudSupport.V2.Connection.t) - Connection to server
  • v2_id (type: String.t) - Part of parent. Required. The name of a parent to list cases under.
  • v2_id1 (type: String.t) - Part of parent. See documentation of v2Id.
  • optional_params (type: keyword()) - Optional parameters
    • :"$.xgafv" (type: String.t) - V1 error format.
    • :access_token (type: String.t) - OAuth access token.
    • :alt (type: String.t) - Data format for response.
    • :callback (type: String.t) - JSONP
    • :fields (type: String.t) - Selector specifying which fields to include in a partial response.
    • :key (type: String.t) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
    • :oauth_token (type: String.t) - OAuth 2.0 token for the current user.
    • :prettyPrint (type: boolean()) - Returns response with indentations and line breaks.
    • :quotaUser (type: String.t) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.
    • :uploadType (type: String.t) - Legacy upload protocol for media (e.g. "media", "multipart").
    • :upload_protocol (type: String.t) - Upload protocol for media (e.g. "raw", "multipart").
    • :filter (type: String.t) - An expression used to filter cases. If it's an empty string, then no filtering happens. Otherwise, the endpoint returns the cases that match the filter. Expressions use the following fields separated by AND and specified with =: - state: Can be OPEN or CLOSED. - priority: Can be P0, P1, P2, P3, or P4. You can specify multiple values for priority using the OR operator. For example, priority=P1 OR priority=P2. - creator.email: The email address of the case creator. EXAMPLES: - state=CLOSED - state=OPEN AND creator.email="tester@example.com" - state=OPEN AND (priority=P0 OR priority=P1)
    • :pageSize (type: integer()) - The maximum number of cases fetched with each request. Defaults to 10.
    • :pageToken (type: String.t) - A token identifying the page of results to return. If unspecified, the first page is retrieved.
  • opts (type: keyword()) - Call options

Returns

  • {:ok, %GoogleApi.CloudSupport.V2.Model.ListCasesResponse{}} on success
  • {:error, info} on failure
Link to this function

cloudsupport_cases_patch(connection, v2_id, v2_id1, cases_id, optional_params \\ [], opts \\ [])

View Source
@spec cloudsupport_cases_patch(
  Tesla.Env.client(),
  String.t(),
  String.t(),
  String.t(),
  keyword(),
  keyword()
) ::
  {:ok, GoogleApi.CloudSupport.V2.Model.Case.t()}
  | {:ok, Tesla.Env.t()}
  | {:ok, list()}
  | {:error, any()}

Update a case. Only some fields can be updated. EXAMPLES: cURL: shell case="projects/some-project/cases/43595344" curl \ --request PATCH \ --header "Authorization: Bearer $(gcloud auth print-access-token)" \ --header "Content-Type: application/json" \ --data '{ "priority": "P1" }' \ "https://cloudsupport.googleapis.com/v2/$case?updateMask=priority" Python: python import googleapiclient.discovery api_version = "v2" supportApiService = googleapiclient.discovery.build( serviceName="cloudsupport", version=api_version, discoveryServiceUrl=f"https://cloudsupport.googleapis.com/$discovery/rest?version={api_version}", ) request = supportApiService.cases().patch( name="projects/some-project/cases/43112854", body={ "displayName": "This is Now a New Title", "priority": "P2", }, ) print(request.execute())

Parameters

  • connection (type: GoogleApi.CloudSupport.V2.Connection.t) - Connection to server
  • v2_id (type: String.t) - Part of case.name. The resource name for the case.
  • v2_id1 (type: String.t) - Part of case.name. See documentation of v2Id.
  • cases_id (type: String.t) - Part of case.name. See documentation of v2Id.
  • optional_params (type: keyword()) - Optional parameters
    • :"$.xgafv" (type: String.t) - V1 error format.
    • :access_token (type: String.t) - OAuth access token.
    • :alt (type: String.t) - Data format for response.
    • :callback (type: String.t) - JSONP
    • :fields (type: String.t) - Selector specifying which fields to include in a partial response.
    • :key (type: String.t) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
    • :oauth_token (type: String.t) - OAuth 2.0 token for the current user.
    • :prettyPrint (type: boolean()) - Returns response with indentations and line breaks.
    • :quotaUser (type: String.t) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.
    • :uploadType (type: String.t) - Legacy upload protocol for media (e.g. "media", "multipart").
    • :upload_protocol (type: String.t) - Upload protocol for media (e.g. "raw", "multipart").
    • :updateMask (type: String.t) - A list of attributes of the case that should be updated. Supported values are priority, display_name, and subscriber_email_addresses. If no fields are specified, all supported fields are updated. Be careful - if you do not provide a field mask, then you might accidentally clear some fields. For example, if you leave the field mask empty and do not provide a value for subscriber_email_addresses, then subscriber_email_addresses is updated to empty.
    • :body (type: GoogleApi.CloudSupport.V2.Model.Case.t) -
  • opts (type: keyword()) - Call options

Returns

  • {:ok, %GoogleApi.CloudSupport.V2.Model.Case{}} on success
  • {:error, info} on failure
Link to this function

cloudsupport_cases_search(connection, v2_id, v2_id1, optional_params \\ [], opts \\ [])

View Source
@spec cloudsupport_cases_search(
  Tesla.Env.client(),
  String.t(),
  String.t(),
  keyword(),
  keyword()
) ::
  {:ok, GoogleApi.CloudSupport.V2.Model.SearchCasesResponse.t()}
  | {:ok, Tesla.Env.t()}
  | {:ok, list()}
  | {:error, any()}

Search for cases using a query. EXAMPLES: cURL: shell parent="projects/some-project" curl \ --header "Authorization: Bearer $(gcloud auth print-access-token)" \ "https://cloudsupport.googleapis.com/v2/$parent/cases:search" Python: python import googleapiclient.discovery api_version = "v2" supportApiService = googleapiclient.discovery.build( serviceName="cloudsupport", version=api_version, discoveryServiceUrl=f"https://cloudsupport.googleapis.com/$discovery/rest?version={api_version}", ) request = supportApiService.cases().search( parent="projects/some-project", query="state=OPEN" ) print(request.execute())

Parameters

  • connection (type: GoogleApi.CloudSupport.V2.Connection.t) - Connection to server
  • v2_id (type: String.t) - Part of parent. The name of the parent resource to search for cases under.
  • v2_id1 (type: String.t) - Part of parent. See documentation of v2Id.
  • optional_params (type: keyword()) - Optional parameters
    • :"$.xgafv" (type: String.t) - V1 error format.
    • :access_token (type: String.t) - OAuth access token.
    • :alt (type: String.t) - Data format for response.
    • :callback (type: String.t) - JSONP
    • :fields (type: String.t) - Selector specifying which fields to include in a partial response.
    • :key (type: String.t) - API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.
    • :oauth_token (type: String.t) - OAuth 2.0 token for the current user.
    • :prettyPrint (type: boolean()) - Returns response with indentations and line breaks.
    • :quotaUser (type: String.t) - Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.
    • :uploadType (type: String.t) - Legacy upload protocol for media (e.g. "media", "multipart").
    • :upload_protocol (type: String.t) - Upload protocol for media (e.g. "raw", "multipart").
    • :pageSize (type: integer()) - The maximum number of cases fetched with each request. The default page size is 10.
    • :pageToken (type: String.t) - A token identifying the page of results to return. If unspecified, the first page is retrieved.
    • :query (type: String.t) - An expression used to filter cases. Expressions use the following fields separated by AND and specified with =: - organization: An organization name in the form organizations/. - project: A project name in the form projects/. - state: Can be OPEN or CLOSED. - priority: Can be P0, P1, P2, P3, or P4. You can specify multiple values for priority using the OR operator. For example, priority=P1 OR priority=P2. - creator.email: The email address of the case creator. You must specify either organization or project. To search across displayName, description, and comments, use a global restriction with no keyword or operator. For example, "my search". To search only cases updated after a certain date, use update_time restricted with that particular date, time, and timezone in ISO datetime format. For example, update_time>"2020-01-01T00:00:00-05:00". update_time only supports the greater than operator (>). Examples: - organization="organizations/123456789" - project="projects/my-project-id" - project="projects/123456789" - organization="organizations/123456789" AND state=CLOSED - project="projects/my-project-id" AND creator.email="tester@example.com" - project="projects/my-project-id" AND (priority=P0 OR priority=P1)
  • opts (type: keyword()) - Call options

Returns

  • {:ok, %GoogleApi.CloudSupport.V2.Model.SearchCasesResponse{}} on success
  • {:error, info} on failure